General (9)

How long will a groom or hydrobath take?

For a full groom it will take between 45 mins – 1 /12 hours depending on the condition of the coat.  A hydrobath will take between 10 – 20 minutes.  As long as we have access to power and your puppy, there is no need for you to be home when we visit.

How often do I need to wash or groom my dog?

Regular grooming is an important part of your dog’s care and maintenance. Every dog is different however most dogs will need a bath at least every 2 – 4 weeks and grooming every 6 – 8 weeks.

What if my dog has sensitive skin or fleas?

Please inform us and either a medicated shampoo (Malesep) or flea rinse is available.  These shampoos have been individually selected on their basis of proven quality.  Should you have a preferred shampoo, please inform staff and this can be substituted.

Why should I use pet sitting?

Pets are happier and more content in the comfort of their own home than at a boarding kennel.  You can choose the level of care your pet receives while you are away to ensure you return home to a relaxed, well cared for pet. Whether you are going away on a holiday, or just want us to visit your pets during the day while you are at work, we can help.

How does pet sitting work?

Pet sitting is where we visit and care for your pets in your own home.  You can choose the number of visits per day you require.  Each visit can include feeding, cleaning, security checks, mail & plenty of play, love & attention time!  We arrange an initial free interview for you and your pets to meet your pet sitter.

Does my pet need to be vaccinated?

Yes.  For the protection of your own pet and other animals in our care, we require all dogs and cats to have a vaccination certicate.

Do we have to provide food during pet sitting visits?

Yes.  It’s best to keep your pets routine as similar as possible while you are away.  Please ensure there is enough food left for the duration of the booking.

What happens if my pet needs to go to the vet?

You will always be notified immediately when there is any emergency or concern.  On your instructions the pet will be taken to the vet.  Fees will apply see pricing.

How will I know if my pet is going well while I am away?

As pet owners we understand the importance of knowing how our pets are coping in our absence.  Regular text messages or emails will be sent during the stay to update you on your pet’s wellbeing.  We are also more than happy for you to contact us as many times as you need to feel at ease knowing your pets are being well cared for.